Senior Digital and Alternative Development Officer

Serendib Microinsurance Plc., one of the subsidiary companies of LOLC Holdings Plc, obtained the license from the Insurance Regulator of Cambodia in December 2020.  Currently, we are looking for a qualified and dynamic candidate to fulfill the following position: 

Senior Digital and Alternative Development Officer, Assist the Head of Operations in leading digital and alternative channel initiatives to grow and improve the company’s business through innovative digital solutions.

Main Responsibilities: 

  • Lead all digital transformation initiatives to ensure alignment with the company's strategic goals. 

  • Plan, coordinate, and manage digital and non-digital projects. 

  • Develop project plans, business requirements, timelines, and budgets, and collaborate effectively with stakeholders. 

  • Work closely with cross-functional teams and external vendors to deliver projects on time. 

  • Monitor project progress, identify risks, and resolve issues quickly. 

  • Ensure projects comply with regulations and internal policies. 

  • Conduct project reviews and recommend improvements. 

  • Integrate digital solutions with existing systems and processes. 

  • Provide creative tech solutions for partners. 

  • Stay updated on market trends and develop sales processes to acquire new business. 

  • Conduct market surveys and track industry growth and competitors. 

  • Develop monthly digital and social media strategies to boost sales. 

  • Support other business or non-business projects as assigned. 

Qualifications and Requirements: 

  • Bachelor’s degree in Business, IT, Project management, Marketing, or a related field 

  • 2–3 years of experience in digital projects or the insurance sector 

  • Knowledge of digital tools, platforms, and project workflows 

  • Experience with internal teams and external vendors 

  • Strong computer skills; proficient in project management and office software 

  • Good time management and ability to resolve issues under pressure 

  • Strong verbal and written communication in both English and Khmer 

  • Able to lead projects independently and meet tight deadlines

    How to Apply:

    Please submit your Cover Latter, CV and relevant documents to heard offiice of LOLC (Cambodia) Plc. or via email: info@serendib.com.kh, 096 9881 881 / 081 600 116 / 096 4211 999

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